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Popular support topics
Type in the search box above to filter. Each topic opens our knowledge base, where the full guides live.
How do I upgrade my hosting plan?
Learn how to upgrade from shared hosting to VPS or dedicated servers seamlessly.
Setting up WordPress on your hosting account
Complete guide to installing WordPress with our one-click installer. Includes SSL setup, email configuration, and optimization tips…
How to access cPanel and manage your hosting
Learn how to login to cPanel, create email accounts, manage databases, upload files via FTP, and access phpMyAdmin…
VPS hosting vs Dedicated servers explained
Understand the difference between VPS and dedicated hosting. Which one is right for your website traffic and resource needs…
Understanding backup and restore procedures
How to create manual backups, access automatic daily backups, and restore your website from backup files in cPanel…
How to register a new domain name
Step-by-step guide to searching for available domains, choosing the right extension (.com,.net,.org), and completing registration…
Transferring your domain to GlobalHostia
Complete domain transfer process including unlocking your domain, obtaining transfer codes, and DNS propagation timeframes…
Managing DNS records and nameservers
How to update DNS records, point your domain to hosting, configure A records, CNAME, MX records for email, and more…
Payment methods and accepted currencies
We accept credit cards, PayPal, and cryptocurrency (Bitcoin, USDT, Ethereum). Learn about payment processing times and security…
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