---
title: "How to find your RDP login details | GlobalHostia"
url: "https://globalhostia.com/help/find-rdp-login-details"
description: "Find your server’s IP address, user name and password in your account and in the welcome email, and copy them exactly. Video and steps in English and Arabic."
source: "GlobalHostia; prices are synced from the billing system and exclude any taxes shown at checkout"
---

Watch how

# Find your RDP login details

Find your server’s IP address, user name and password in your account and in the welcome email, and copy them exactly.

- Account portal and welcome email
- 0:41 video
- English · العربية

Spoken in English, with captions in English and Arabic. The steps are also written out below.

## Steps (transcript)

1.

Open Products & Services in your account and choose your Windows RDP or VPS server.

2.

The server card shows its IP address. Click Copy next to it.

3.

The user name is Administrator (root on a Linux VPS). It is a user name, not your email address.

4.

Click Reveal password on the server card to see it for one minute. The password is also in the “Your server is online” email.

5.

Copy the password with the copy button, with no spaces before or after it. Keep it private: we never ask for it.

[Open your services](https://globalhostia.com/account/services)

الخطوات بالعربية

### العثور على بيانات دخول RDP

اعثر على عنوان IP لخادمك واسم المستخدم وكلمة المرور في حسابك وفي رسالة الترحيب، وانسخها كما هي تماماً.

1.

افتح «المنتجات والخدمات» في حسابك واختر خادم Windows RDP أو VPS.

2.

تعرض بطاقة الخادم عنوان IP الخاص به. اضغط «نسخ» بجانبه.

3.

اسم المستخدم هو Administrator (أو root على خادم Linux VPS). إنه اسم مستخدم وليس بريدك الإلكتروني.

4.

اضغط «إظهار كلمة المرور» في بطاقة الخادم لرؤيتها لمدة دقيقة. وكلمة المرور موجودة أيضاً في رسالة «Your server is online».

5.

انسخ كلمة المرور بزر النسخ دون مسافات قبلها أو بعدها. احتفظ بها لنفسك: لن نطلبها منك أبداً.

## Related

- [Connect from a Windows PC](https://globalhostia.com/help/connect-rdp-windows)
- [Connect from a Mac](https://globalhostia.com/help/connect-rdp-mac)
- [RDP won’t connect?](https://globalhostia.com/help/rdp-wont-connect)

## Still stuck?

Our engineers answer around the clock. Tell us what you see and which domain or service it is about.

[Open a ticket](https://my.globalhostia.com/submitticket.php)[WhatsApp us](https://wa.me/971507341578?text=Hi%2C%20I%20need%20help%20with%3A%20Find%20your%20RDP%20login%20details)

## More how-tos

-  [0:47 RDP & servers**Connect to your Windows RDP from a Windows PC**Use Remote Desktop Connection, built into Windows, to sign in to your server with its IP address and the Administrator account.](https://globalhostia.com/help/connect-rdp-windows)
-  [0:50 RDP & servers**Connect to your Windows RDP from a Mac**Install Microsoft’s free Windows App (formerly Microsoft Remote Desktop) from the Mac App Store, add your server and connect.](https://globalhostia.com/help/connect-rdp-mac)
-  [0:34 RDP & servers**Connect to your Windows RDP from iPhone or Android**Use Microsoft’s free Windows App on iPhone and iPad, or its Remote Desktop app on Android, with the same IP address, user name and password.](https://globalhostia.com/help/connect-rdp-phone)

[All how-to videos](https://globalhostia.com/help-center#watch-how)