Find all support topics and answers here.
Our extraordinary Technical Support and Customer Service is one of the main reasons why our clients rate GlobalHostia as the number one hosting solution for personal and business websites. We believe in transparency and honesty, so we want you to know exactly what's included in our hosting product support before making your purchasing decision.
How do I upgrade my hosting plan?
Learn how to upgrade from shared hosting to VPS or dedicated servers seamlessly. We handle all migrations with zero downtime guaranteed...
Setting up WordPress on your hosting account
Complete guide to installing WordPress with our one-click installer. Includes SSL setup, email configuration, and optimization tips...
How to access cPanel and manage your hosting
Learn how to login to cPanel, create email accounts, manage databases, upload files via FTP, and access phpMyAdmin...
VPS hosting vs Dedicated servers explained
Understand the difference between VPS and dedicated hosting. Which one is right for your website traffic and resource needs...
How to register a new domain name
Step-by-step guide to searching for available domains, choosing the right extension (.com, .net, .org), and completing registration...
Transferring your domain to GlobalHostia
Complete domain transfer process including unlocking your domain, obtaining transfer codes, and DNS propagation timeframes...
Payment methods and accepted currencies
We accept credit cards, PayPal, and cryptocurrency (Bitcoin, USDT, Ethereum). Learn about payment processing times and security...
Understanding our refund policy
30-day money-back guarantee on shared/WordPress hosting, 7-day on VPS/Dedicated. Learn eligibility and refund processing times...
Creating and managing email accounts
Set up professional email addresses with your domain, configure email clients (Outlook, Gmail), manage forwarders and autoresponders...
How to update your account information
Change your password, update contact details, enable two-factor authentication for enhanced security on your client account...
Installing free SSL certificates
How to activate free Let's Encrypt SSL on your domain through cPanel. Enable HTTPS and secure your website in minutes...
Choosing the right SSL certificate
Compare DV, OV, and EV SSL certificates. Learn about wildcard SSL for subdomains and which certificate suits your business needs...
Haven't found your answer? Get live support now
Our 24/7 technical support team is always ready to help. Contact us via live chat, email, or phone.
Our mission is to make life easier for website developers and their customers. We do it by offering easy to use, fast and reliable web hosting services.
© 2021 Copyright, All Right Reserved, Made with by GlobalHostia with lots of coffee
